This Macy's has little selection and slow, minimal staff. Being the nearest Macy's near me, I thought this branch was representative of the entire chain until I went and saw a few others. Many departments of this store are often deserted and dirty. If you're buying clothing, for example, you'll have to wander quite a while before finding someone to help you out. On the other hand, the store has quite a bit of selection when it comes to clothing and other home appliances.
The delivery was also an excellent experience. Juan called before arriving (and arrived within the time window provided), and he quickly assembled the bed and helped us inspect the merchandise. He was very pleasant and informative.
Great selection of clothing although staff members are a little slow sometimes.
This is not our first large home purchase at Macy's of Ballston, and we have always had a good experience.
Very pleasant staff and also, very helpful. Great prices on sale items. Clean and easy to shop.
It is difficult to comparison shop (the model name and number used by one retailer is rarely the same as that of a competing retailer, but this is not unique to Macy's; seems they all do it), but we did look at what seemed to be comparable platform beds from other suppliers and the Macy's price was similar to others.
We purchased a platform bed on March 23 from Garrett Perry at the Ballston store. He was efficient, knowledgeable, and very friendly. No sales pressure, lots of good information, and a quick transaction.
Excellent service and the best sales!! Two quality pillows, 5 quality towels and a set of twin sheets for $55.00!! Can't beat that! Happy customer!
Macy S is a US Department Store based in Arlington, District Of Columbia. Macy S is located at 701 North Glebe Rd., Ballston Common, Arlington, VA 22203, USA.
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