I'm torn about this review.... Had an appointment with a beauty advisor, Tia, at 5pm yesterday to get my makeup done for an event. Arrived a little early to browse makeup. The woman at the Shiseido counter treated me to a lovely "mini facial." Other employees pointed out my beauty advisor's chair so I sat and waited. And waited.... Finally around 5:20 an employee texted her and found out she was taking a test for a fragrance certification. So much for my appointment? The other employee was quite apologetic and set me up with Nicole at Tom Ford who did a great job! I was very happy with the outcome but felt bad that I couldn't purchase more at her counter due to the cost. I went with the beauty advisor appt knowing that I needed to stock up on some basics from a few different brands. Overall, 1 star for the beauty advisor fail, 5 stars for Nicole and the employee who set me up with her!
Service always excellent. Great food in the Cafe. I didn't rate 5 star due to the fact there is no longer a petite Dept.
Definitely offers high end clothing. Enjoy shopping, can find good buys if you look. Offers validation for parking.
The service as usual was slow and not friendly at all. I left and going to another one.
I'm constantly dissapointed by this store. The employees are not at all attentive, no matter how fully staffed and empty the store. It took me 30 minutes to get help buying a pair of shoes a couple weeks ago. Save yourself the trouble and go to the Nordstrom Rack across the street instead- same service and cheaper prices.
Nordstrom The Fashion Centre At Pentagon City is a US Department Store based in Arlington, District Of Columbia. Nordstrom The Fashion Centre At Pentagon City is located at 1400 S Hayes St, Arlington, VA 22202, USA.
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