Crystal city is better. The m lounge breakfast is awesome. Evening drinks and dessert average. No ergonomic chair at desk in room. Gold member have to ask for upgrade. Happy hour ends at 6pm..not 607pm. Go next door
Hotel is nicely furnished and up to date. Room is large and pleasant, with a nice sitting area and comfortable beds. Conference facilities were clean and capable of hosting a large number of attendees. Staff have been extremely friendly and helpful. Food has been quite good.
We've stayed at this property many times over the past decade. Wow, the expansive renovations just completed are top notch. The junior suite was beautifully decorated, comfortable, and spacious. The king bed was heavenly. The shower had great pressure and lots of hot water. The new M Life Lounge is awesome!!! The food offerings we're delicious and ample, definitely one of the best lounges we've experienced. Staff are wonderful as well. I'd like to recognize Erica, Monica, and Thon for exceptional guest service. Thank you for a wonderful stay!
This property was a real mixed bag for me. The perfume everywhere was a real turn-off. Waking up at midnight to a pervasive perfume (was it in the laundry detergent too?) did not result in a great experience. Everything about this property was very glamorous, from the glitzed-out lobby to the dimly-lit suite they put me in. I frequently found myself wishing there had been more lighting options so I could iron my shirt or hand-write a note. The bed was very easy to sleep in, though, and the room quiet. The shower and toilet were well kept, and there were plenty of electrical outlets wherever I wanted them. Staff was courteous and attentive. Executive lounge was great and featured a buffet for breakfast, as well as appetizers and beer and wine in the evenings. In the end I don't think this is the sort of place I would come back to, but if you enjoy custom fragrances and dim mood lighting, this might be right up your alley.
Stayed two nights for work and this was definitely a cut above the hotels that we normally get for that purpose. Staff was friendly and helpful. The room was clean, comfortable and spacious. The Elite lounge was a convenient space to get some work done before heading back to the airport, with complimentary snacks, coffee and soft drinks. The hotel also has direct access via a tunnel to the underground crystal city shops and the metro, which was a big plus in the cold. My only complaints are minor. The hotel shuttle took a long time to show up at the airport. As a Gold member, I did not get a complimentary upgrade. There is no view of anything except the tip of the Washington monument even on the top floor.
Crystal Gateway Marriott is a US Lodging based in Arlington, District Of Columbia. Crystal Gateway Marriott is located at 1700 Jefferson Davis Hwy, Arlington, VA 22202, USA.
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