I haven't shopped here in years. In 2009 I bought a statement ring from this store...in pentagon city mall. They also sell accessories. It was ALDO brand. I paid $38 for the ring plus tax...$42. I wore it to a gala. I knew it wasn't 14k gold but I thought it was of reasonable quality. Turns out it was like tin or something. And not only did it stain my finger and make my hand green for DAYS, it stained my dress. I went to the store to show them my hand days later, saying the ring was defective and made of cheap metal.
They were rude and gave me a phone number to call, a regional manager I spoke to over the phone. She returned my call weeks later, and she claimed I should have known that the ring was made of cheap, "costume material" because of the price point and was sure it did stain my hand. And that I should know that ALDO "obviously sold lower quality materials" by the price point of the items and would not apologize or refund my purchase because it was obvious my hand sweat had damaged the ring and they wouldn't be able to resell it.
Her answer was so hysterically bad...but definitely let me know about the quality of their products. Needless to say, I have NOT shopped there since and laugh as I walk by!
Great collection of footwear
They don’t answer their phone
they don't answer their phone!!!!
Custumers service really rude they need to change their actitud with people who shop in that location
Aldo Shoes is a US Shoe Store based in Arlington, District Of Columbia. Aldo Shoes is located at 1100 S Hayes St, Arlington, VA 22202, USA.
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