If I could give 0 stars I would! While shopping with my son for birthday shoes for his grandmother I decided to pick up a few pairs for myself. When I got to the register the girl ringing asked me loudly "if I wanted to pay for the shoes I had on my feet". I was confused because I was wearing some old flip flops that were clearly NOT new when I realized she was accusing me of stealing shoes. After I took my shoes off and put them in her face to let her know they were not new shoes, I walked away letting her know I would NOT be purchasing anything from them when another little girl a few registers away decided to yell, in front of my son and customers as I was walking pass "how did you want to pay for the shoes you are wearing". I again took off my shoe and showed her they were MY shoes. After I got my son out of the store I went back to speak with the manager who turned out to be the second girl, she told me she was "kind of the manager" not sure what that means. Her apology was "she was fairly new and "they" told her I was stealing the shoes and she was misinformed". The first girl never apologized at all but stood and listened as I expressed my anger to the "kind of manager". They all need training and obviously eyeglasses!!! Simply opening their eyes and looking down would have saved the accusations and embarrassment they caused. DSW has certainly lost a loyal customer for ever!
Least I can say about them! They were extra nice and helping, with very easy returning policy and they treat you with respect and love.
Was never but so happy whenever I go there !
The store is usually pretty well stocked, and the staff is very helpful and kind
My favorite DSW location!!
The store used to carry a good amount of Asics running shoes. Now the selection is quite limited.
The staff are Just AMAZING
Just Perfect
Dsw Designer Shoe Warehouse is a US Shoe Store based in Arlington, District Of Columbia. Dsw Designer Shoe Warehouse is located at 1301 S Joyce St, Arlington, VA 22202, USA.
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