Amazing experience at this location. Hector Cruz was by far the most knowledgeable person I have met in one of these stores. We had a terrible experience at the Best Buy down the street and came here. Hector showed us several products and knew everything about them. We ended up making a purchase same day. Highly recommend Hector!
This was one of the worst call experiences of my life. Twenty five minutes trying to fix my Microsoft word and then he decided he could-- for 79.95-- I'm sorry- I solved the problem using google (it was advice from 2010 and I have the 2016 version sooooo). Honestly better of just using Google docs from now on-- automatic saving bitchhh (and collaborationnnn)
I went in Saturday after spending 45 mintues with geek squad at best buy.make a long sorry short they told me to come to Microsoft store.I went in and explain what issues I was having with my son Xbox one console.at first the female employee wqs hwlping me ahe checked it out I guess try to figure out what was wrong with it....she seemed new or not sure.I rather her just be honest with then to give me a wild guess and tell me there is nothing we can do the console was a lost.which was not an explanation of nothing.so who comes to save the day D.West is his name tag I believe .AMAZING services.basically he treated me well .positive .answer questions and did not make me feel dumb.like the other employee .store was nice and busy 5 stars to Mr.West. I think they should train other employees that have weak customer services skills. Mr.West saved the day and I will be return and hopefully work with him again.HAPPY holidays!!!
I bought a Pro 4 on Amazon that evening. I don't think the upgrades are worth the price of a New Pro. Maybe the Next New Pro will be worth it. Fingers crossed.
Went to the store to get a replacement Microsoft Pen. Excellent customer service from the staff, that was both knowledgeable and in tune with things going on in the tech world in casual conversation. They're a smaller store, but their staff left a big impression on me.
I was going to buy a New Surface Pro. Had some questions with regard to changes from the Pro 4.
Stood beside the computers for 15 minutes, no one approached me, and I saw two employees hanging around other stations. I probably could have approached one of them... but I didn't want to.
Microsoft Store The Fashion Centre At Pentagon City is a US Electronics Store based in Arlington, District Of Columbia. Microsoft Store The Fashion Centre At Pentagon City is located at 1100 S Hayes St G04A, Arlington, VA 22202, USA.
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